Lead-time is in accordance with quantity of order, availability of stock, shipping locations, and courier selected at the point of order. This can range between 2 ? 15 days for orders within the Caribbean, and 5 ? 20 days for orders outside of the Caribbean.

Within the mainland of Grenada:
All orders will be delivered using a local courier and delivered within two business days (exclusive of Sundays) of receipt of full payment.

To the sister isles of Carriacou and Petite Martinique:
All orders will be shipped using Osprey Lines and shipped within two business days (exclusive of Sundays) of receipt of full payment.

Within the Caribbean:
All regular orders will be shipped using postal mail and shipped within two business days (exclusive of Sundays) of receipt of full payment. Delivery period can range between 10 ? 15 business days. Rushed orders will be shipped via LIAT QuickPak; delivery period can range from 2 ? 5 business days.

Outside of the Caribbean:
All regular orders will be shipped using postal mail and shipped within two business days (exclusive of Sundays) of receipt of full payment. Delivery period can range between 15 ? 20 business days. Rushed orders will be shipped via DHL or FedEx; delivery period can range from 5 ? 8 days.

PAYMENT METHODS

– Cash on delivery (local orders only)
– Credit or debit card (Visa, Mastercard)
– Paypal (tambranline@hotmail.com)
– Western Union or MoneyGram (Tamara Prosper, St. Paul?s, St. George, Grenada, 1-473-404-9871)

WHOLESALE ORDERS

15 pieces minimum order for Tambrandies at wholesale price. Minimum 6 pieces for statement necklaces at wholesale price. All other products are a minimum of 10 pieces.

RETURNS & REFUNDS

Most of our raw materials are uniquely crafted to perfection by nature, resulting in handmade products that are all one-of-a-kind. Two pieces of the same model, therefore, may fit within the model description but would each have its own distinct differences.

In the unlikely event that you receive a faulty or incorrect order, you may return your product and receive a full refund. Please email an image of the product in the state and original packaging received to info@tambranbytamara.com within 7 days of receipt of your product.

YOUR DETAILS

You have our promise that personal details provided at the point of purchase will only be used for our email list and to ship your product. Your personal details will never be given to third parties, unless you give us permission to do so. If you have ordered items, your shipping address will be given to the courier service that you selected for delivery. You can always opt out of our email list if you choose to no longer receive information about promotions and discounts. Please see our detailed Privacy Policy here.

CONTACT US

If you have any questions about our Terms and Conditions, please write to us at info@tambranbytamara.com.

This policy was last updated on June 20th, 2019, and is subject to change without notice.